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123 West 104th Street

Manhattan · Upper West Side-Manhattan Valley, NY 10025

123 West 104th Street is a 56-apartment building in Upper West Side-Manhattan Valley, built in 1990, managed by Phipps Houses Services, INC. The City has 36 open housing-code violations on file for it, 5 of them immediately hazardous, about 0.64 per apartment, roughly three times the neighborhood norm for a building this size (HPD, as of 5 October 2026). Tenants filed 38 complaints with 311 in the past year, which the City closed in a median of 23 days (311, as of 5 October 2026). No tenant has reviewed it here yet. Everything above comes from the City's own records.

Managed by Phipps Houses Services, INC

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3 people looked this building up in the past month and not one of them found a review. Does the heat hold in January? How long does the super take? No public record answers that.

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Units
56
Year built
1990
Borough
Manhattan

This building’s record with the City

Complaints tenants filed with 311, and repairs a City inspector has asked for. Most repairs are routine maintenance. Both describe the building rather than the people in it, and often predate the current management.

2.4/5Worse than most nearbyScored from the records below against every building we cover. It is not a tenant rating. Nobody who lived here said this.

Complaints are down from 55 to 38 year on year.

38tenant complaints

Filed with 311 in the past year · 55 the year before

Typically closed in 23 days · neighborhood median is 5

36open repairs

Outstanding with HPD · about 0.6 per apartment

Immediately hazardous
5
Hazardous
19
Non-hazardous
12

What the open repairs are about

  • Stairs, floors and ceilings15
  • Doors, windows and locks9
  • Pests4
  • Leaks, damp or mould4
  • Smoke and CO alarms1

Source: NYC 311 and Housing Preservation & Development. Look this building up · updated Oct 2026

The company that manages it, elsewhere

Phipps Houses Services, INC manages 11 other buildings we cover, holding 910 apartments.

open violations
112open violations
immediately hazardous
32immediately hazardous
311 complaints
90311 complaints

in the past year

per apartment
0.1per apartment

The company’s record across its other buildings, not this building’s. A company can run one well and another badly, and these figures often predate the current management. (HPD and 311, as of 5 October 2026.)

What tenants say

Nobody has written about 123 West 104th Street yet.

Does the heat hold in January? How long does the super take? Does management answer the phone, and were you charged what you expected? No public record answers any of that. Only someone who lived here can.

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