Contact
Most things are faster to resolve from the page they concern, because the report arrives attached to the review or listing in question.
A review is false, abusive, or contains personal information
Use the Report link underneath that review. It goes straight to a moderator with the review attached.
The landlord or address on a listing is wrong
Use “Something wrong with this listing?” on the building or landlord page. Deed dates and ACRIS records help us verify quickly.
You manage a building and want to reply to a review
Use “Work for [company]?” under the review. We verify you work there, then publish your response beside it permanently.
Read the guidelines first →Your building isn't listed
Add it yourself. It takes about a minute and you can write the first review straight away.
Add a building →Or write to us here
For anything the routes above don’t cover. A real person reads every one.
By email instead
If you would rather use your own mail client: eli@ratemylandlordnyc.com.
Legal notices
Formal notices, defamation claims, and correction demands from counsel: eli@ratemylandlordnyc.com. We read everything sent there, and we answer notices that identify the specific content and say what about it is inaccurate.
Press
Reporters: eli@ratemylandlordnyc.com. We share the underlying City data and how every number was computed.
What we will and won’t do
We remove reviews that contain false statements of fact, personal contact information, harassment, or spam. We do not remove reviews for being negative, and removal cannot be bought. If anyone offers to sell you one, it is not us.
We correct factual errors about buildings and ownership as soon as we can verify them. Reviews stay attached to the owner they were written about, so correcting who owns a building today does not erase what tenants said about whoever owned it before.
Rate My Landlord is an independent project. It is not affiliated with any landlord, management company, brokerage, or government agency.