555 West 38th Street

Manhattan · Chelsea-Hudson Yards, NY 10018

Also listed by the City as 476 11th Avenue

555 West 38th Street is a 590-apartment building in Chelsea-Hudson Yards, built in 2020, managed by Rockrose Development LLC. The City has no open housing-code violations on file for it (HPD, as of 5 October 2026). Tenants filed 4 complaints with 311 in the past year, which the City closed in a median of 63 days (311, as of 5 October 2026). No tenant has reviewed it here yet. Everything above comes from the City's own records.

Managed by Rockrose Development LLC

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Units: 590
Year built: 2020
Neighborhood: Chelsea-Hudson Yards
Borough: Manhattan

This building’s record with the City

Complaints tenants filed with 311, and repairs a City inspector has asked for. Most repairs are routine maintenance. Both describe the building rather than the people in it, and often predate the current management.

4.6/5Little on recordScored from the records below against every building we cover. It is not a tenant rating. Nobody who lived here said this.

Complaints are down from 10 to 4 year on year.

4tenant complaints

Filed with 311 in the past year · 10 the year before

Typically closed in 63 days · neighborhood median is 5

0open repairs

Outstanding with HPD

Source: NYC 311 and Housing Preservation & Development. Look this building up · updated Oct 2026

The company that manages it, elsewhere

Rockrose Development LLC manages 8 other buildings we cover, holding 2,486 apartments.

open violations: 19open violations
immediately hazardous: 1immediately hazardous
311 complaints: 27311 complaints

The company’s record across its other buildings, not this building’s. A company can run one well and another badly, and these figures often predate the current management. (HPD and 311, as of 28 September 2026.)

What tenants say

Nobody has written about 555 West 38th Street yet.

Does the heat hold in January? How long does the super take? Does management answer the phone, and were you charged what you expected? No public record answers any of that. Only someone who lived here can.

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