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353 West 57th Street

Manhattan · Hell's Kitchen, NY 10019

353 West 57th Street is a building in Hell's Kitchen, built in 1929, managed by Tri-hill Management LLC. The City has 132 open housing-code violations on file for it, 48 of them immediately hazardous (HPD, as of 5 October 2026). Tenants filed 43 complaints with 311 in the past year, which the City closed in a median of 2 days (311, as of 5 October 2026). No tenant has reviewed it here yet. Everything above comes from the City's own records.

Managed by Tri-hill Management LLC

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Units
0
Year built
1929
Neighborhood
Hell's Kitchen
Borough
Manhattan

This building’s record with the City

Complaints tenants filed with 311, and repairs a City inspector has asked for. Most repairs are routine maintenance. Both describe the building rather than the people in it, and often predate the current management.

Problems here get fixed quickly, a median of 2 days from complaint to close, faster than the 5-day neighborhood median.

Complaints are down from 78 to 43 year on year.

43tenant complaints

Filed with 311 in the past year · 78 the year before

132open repairs

Outstanding with HPD

4 newly opened since our last check

Immediately hazardous
48
Hazardous
66
Non-hazardous
18

What the open repairs are about

  • Stairs, floors and ceilings40
  • Doors, windows and locks32
  • Heat or hot water15
  • Smoke and CO alarms15
  • Leaks, damp or mould12
  • Electrical8

Housing Court

Tenants took this building's owner to Housing Court 2 times since October 2023. The City brought 2 cases of its own.

A case is a filing, not a finding. Cases are settled, withdrawn and dismissed, and most end without a judgment either way.

Source: NYC 311 and Housing Preservation & Development. Look this building up · updated Oct 2026

The company that manages it, elsewhere

Tri-hill Management LLC manages 49 other buildings we cover, holding 1,549 apartments.

open violations
311open violations
immediately hazardous
88immediately hazardous
311 complaints
518311 complaints

in the past year

per apartment
0.2per apartment

The company’s record across its other buildings, not this building’s. A company can run one well and another badly, and these figures often predate the current management. (HPD and 311, as of 5 October 2026.)

What tenants say

Nobody has written about 353 West 57th Street yet.

Does the heat hold in January? How long does the super take? Does management answer the phone, and were you charged what you expected? No public record answers any of that. Only someone who lived here can.

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