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328 West 47th Street

Manhattan · Hell's Kitchen, NY 10036

328 West 47th Street is a 20-apartment building in Hell's Kitchen, built in 1920, managed by Big Apple Management, LLC. The City has 92 open housing-code violations on file for it, 9 of them immediately hazardous, about 4.6 per apartment, roughly three times the neighborhood norm for a building this size (HPD, as of 5 October 2026). Tenants filed 39 complaints with 311 in the past year, which the City closed in a median of 3 days (311, as of 5 October 2026). No tenant has reviewed it here yet. Everything above comes from the City's own records.

Managed by Big Apple Management, LLC

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Units
20
Year built
1920
Neighborhood
Hell's Kitchen
Borough
Manhattan

This building’s record with the City

Complaints tenants filed with 311, and repairs a City inspector has asked for. Most repairs are routine maintenance. Both describe the building rather than the people in it, and often predate the current management.

1.3/5Among the worst on record nearbyScored from the records below against every building we cover. It is not a tenant rating. Nobody who lived here said this.

Problems here get fixed quickly, a median of 3 days from complaint to close, faster than the 5-day neighborhood median.

39tenant complaints

Filed with 311 in the past year · 6 the year before

92open repairs

Outstanding with HPD · about 4.6 per apartment

Immediately hazardous
9
Hazardous
59
Non-hazardous
24

What the open repairs are about

  • Stairs, floors and ceilings48
  • Doors, windows and locks26
  • Leaks, damp or mould7
  • Other repairs5
  • Smoke and CO alarms4
  • Pests2

Source: NYC 311 and Housing Preservation & Development. Look this building up · updated Oct 2026

The company that manages it, elsewhere

Big Apple Management, LLC manages 20 other buildings we cover, holding 257 apartments.

open violations
600open violations
immediately hazardous
103immediately hazardous
311 complaints
207311 complaints

in the past year

per apartment
2.3per apartment

The company’s record across its other buildings, not this building’s. A company can run one well and another badly, and these figures often predate the current management. (HPD and 311, as of 5 October 2026.)

What tenants say

Nobody has written about 328 West 47th Street yet.

Does the heat hold in January? How long does the super take? Does management answer the phone, and were you charged what you expected? No public record answers any of that. Only someone who lived here can.

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