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28 West 97th Street

Manhattan · Upper West Side (Central), NY 10025

28 West 97th Street is a 247-apartment building in Upper West Side (Central), built in 1969, managed by Stellar Management. The City has 99 open housing-code violations on file for it, 7 of them immediately hazardous, about 0.40 per apartment, roughly three times the neighborhood norm for a building this size (HPD, as of 5 October 2026). Tenants filed 69 complaints with 311 in the past year, which the City closed in a median of 3 days (311, as of 5 October 2026). No tenant has reviewed it here yet. Everything above comes from the City's own records.

Managed by Stellar Management

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Units
247
Year built
1969
Borough
Manhattan

This building’s record with the City

Complaints tenants filed with 311, and repairs a City inspector has asked for. Most repairs are routine maintenance. Both describe the building rather than the people in it, and often predate the current management.

3.1/5About average for the areaScored from the records below against every building we cover. It is not a tenant rating. Nobody who lived here said this.

Problems here get fixed quickly, a median of 3 days from complaint to close, faster than the 4-day neighborhood median.

69tenant complaints

Filed with 311 in the past year · 43 the year before

99open repairs

Outstanding with HPD · about 0.4 per apartment

Immediately hazardous
7
Hazardous
56
Non-hazardous
36

What the open repairs are about

  • Stairs, floors and ceilings55
  • Doors, windows and locks23
  • Leaks, damp or mould18
  • Plumbing3
  • Other repairs2
  • Smoke and CO alarms2

Housing Court

Tenants took this building's owner to Housing Court 1 time since October 2023.

A case is a filing, not a finding. Cases are settled, withdrawn and dismissed, and most end without a judgment either way.

Source: NYC 311 and Housing Preservation & Development. Look this building up · updated Oct 2026

The company that manages it, elsewhere

Stellar Management manages 25 other buildings we cover, holding 1,596 apartments.

open violations
549open violations
immediately hazardous
93immediately hazardous
311 complaints
188311 complaints

in the past year

per apartment
0.3per apartment

The company’s record across its other buildings, not this building’s. A company can run one well and another badly, and these figures often predate the current management. (HPD and 311, as of 28 September 2026.)

What tenants say

Nobody has written about 28 West 97th Street yet.

Does the heat hold in January? How long does the super take? Does management answer the phone, and were you charged what you expected? No public record answers any of that. Only someone who lived here can.

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